7 Questions to Find Out What Clients Really Want
by
santaco
January 28, 2020
The South African Taxi Industry has come a long way since the very first taxi was introduced more than half a century ago. The birth of this industry was a direct result of the industrialisation, which forced black South Africans from their traditional homesteads to the cities to look for work. The apartheid land act dispossessed the majority of people of their land and forced them into the urban labour market.
The emergence of this industry was both an opportunity for black people to advance economically under very trying circumstances,
as well as to provide a service to our people. The deregulation of the industry in the 80's unleashed uncontrolled growth of the industry and provided fertile ground for conflicts over route and ranking facilities.
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